Dial-a-Ride

Welcome to Valley Metro’s Dial-a-Ride Service

This section is designed to answer your questions about paratransit, a service complementing our regular fixed-route bus service. In it you will find a wealth of
information, including who to call in case you need to know more.

Valley Metro is committed to providing service and transportation options for all citizens; Dial-a-Ride offers one more way to complete your journey. We hope you’ll continue to take advantage of all the services we offer.

Dial-a-Ride exists as different types of service depending upon the city or town where the service exists. For instance, there can be Dial-a-Ride service for seniors, persons with disabilities, and the general public. To find out what type of service exists in your area, call 602-253-5000.

The documents below that are indicated as PDF format may be downloaded and viewed with Adobe Acrobat Reader. If you don't have Acrobat Reader, you may download it for free from Adobe's website.)

ADA Certification

If you would like to become certified under the Americans with Disabilities Act (ADA), you can request an application from the Valley Metro ADA Certification Office at (602) 534-3157, TTY (602) 534-3159, or download the ADA Application for Persons with Disabilities in PDF format.

If Dial-A-Ride is unable to meet your transportation needs, feel free to call or visit Maricopa County Special Transportation Services. The valley wide reservation line for special needs transportation is 602-372-4280.